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+34 629 12 68 29
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How to place an order

BUY ON LINE ON OUR WEB SITE
Through our website www.countermatic.com you can place your order safely and whenever you want.
To access the catalog of affordable products through our website, you can do it from the top tabs of each product family.
Each tab corresponds to a product family.
Through the drop down you can filter according to the characteristics that are of your need.

Products that require professional advice can not be purchased through the online store. You should contact one of our professionals.
You can leave us a direct message through the chat at the bottom of the page on the right.
You can also call us at the Customer Service Telephone:+34  629.1268.29 or send us an email or fill out an information request form for the specific product that you want advice.


PLACE THE ORDER BY TELEPHONE
Do not hesitate to contact our Sales Department so that we can advise you and recommend the machine that best suits your needs.
You can also call us to place your order over the phone. Our OnLine Orders or Sales department will attend to you and take note of your order:

Customer Service Telephone:+34 629.12.68.29
Telephone Office Madrid: +34 91-741.01.68
Telephone Office Barcelona: +34 93-840.46.09



PLACE THE ORDER VIA EMAIL - EMAIL
You can send your order directly to our Sales Department by e-mail: pedidos@countermatic.com
If you wish, you can download the order form in PDF.

ORDER FORM

You can directly contact our offices in Madrid and Barcelona to pick up your order personally and, if you wish, we can show you how it works
Phone orders or via email can only be paid by bank transfer previous or CASH ON DELIVERY.
For bank transfers, they must send proof of payment in order to expedite the processing of your order


TERMS OF SALES


Prices:
All the prices that appear in www.countermatic.com are with VAT TAX INCLUDED.
The shipping costs, if applicable these expenses, will be added at the end of the order ..
Orders in which the price does not appear, you must contact us.

Www.countermatic.com reserves the right to modify products, promotions, commercial conditions and prices at any time and without prior notice to the customer.


Payment methods:

Cash on delivery: When you receive your order you must pay the amount to the carrier

Payment by bank transfer: Payment by bank transfer or income must include the first and last name (natural person) or the fiscal name of the company (legal entity).

IBAN: ES89-2100-0377-1502-0024-3553
BIC.: CAIXESBBXX

You can send us the proof of this operation to expedite the processing of your order to: info@countermatic.com

Payment by credit card (VISA, Mastercard, ...): It can be done through the PAYPAL platform or through the secure payment platform of the SABADELL BANK
VERIFIED BY VISA for Visa Cards and MASTERCARD SECURE CODE for Mastercard cards.
 
Shipping costs:

There is no minimum quantity per order.
The shipping costs will be borne by the customer and may be charged by Countermatic on certain items. The minimum cost is € 5 + VAT. The reimbursement packages have an additional charge of € 3 + VAT.
Shipping cost may vary by weight and volume
marker Madrid

Madrid

c/ Monteverde, 22
28042 Madrid
Phone: +34-91-7410168

marker European Sales Office

European Sales Office

Calle Tona Nave 1 Pl. Montguit
08480 Barcelona
Phone +34 938497962
Opening Hours 9-19h.

marker Lisboa

Lisboa

Rúa Jose Galhardo Lt19 S/Cv Loja
Quinta de Lambert 1750-131 Lisboa
Telf. 00351-214165920